Terms and Conditions & Privacy Policy

1. Company Information

2. Use of Services

You may use our Services only for lawful purposes and in compliance with this Agreement.

By accessing our website, submitting information, or purchasing products, you confirm that you are at least 18 years of age and legally able to enter into binding contracts.

3. Data Collection and Cookies

We collect information you provide (such as name, email, payment details, and order details) to process your purchases and deliver Services.

We also automatically collect certain information using cookies, pixels, and tracking tools (including Google Analytics and Facebook Pixel) to understand user behavior, improve Services, and for advertising.

You may disable cookies in your browser settings, but some features of our website may not function properly without them.

4. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill orders.
• To communicate with you about purchases, updates, or customer service needs.
• To improve our Services and personalize your experience.
• For marketing and advertising purposes, where permitted by law.

5. Data Rights (GDPR & CCPA Compliance)

If you are located in the European Union, the United Kingdom, California, or other regions with privacy protections, you have the following rights:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction & Deletion: Request correction or deletion of your data.
• Opt-Out of Sale/Sharing: Opt out of the sale or sharing of your personal data.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, email hello@whiskawaypets.com. We will respond as required under applicable law.

6. Data Retention & Removal

We retain your data only as long as necessary for business, legal, or contractual purposes.

You may request removal of your information from our database at any time by contacting hello@whiskawaypets.com.

7. Assumption of Risk and Disclaimer

All reports, guides, and checklists are generated using the most current information available at the time of purchase.

Airline regulations, government import/export rules, and live animal transport requirements may change without notice.

It is your sole responsibility to verify all requirements with airlines and government authorities prior to travel.

Whiskaway Pets shall not be responsible for:

• Travel delays, cancellations, or denials,
• Additional costs incurred (including boarding, quarantine, or rerouting), or
• Policy changes made after your purchase.

By using our Services, you explicitly agree to hold Whiskaway Pets harmless from any consequences related to such changes.

8. Limitation of Liability

Your use of this website, our products, and Services is at your own risk. We provide no warranties beyond the accuracy of reports at the time of purchase.

To the maximum extent permitted by law, Whiskaway Pets disclaims liability for any indirect, incidental, special, or consequential damages, including lost travel costs, delays, or fees.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and digital products, is the property of Whiskaway Pets and protected by U.S. and international copyright and trademark laws. Unauthorized use is prohibited.

10. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law rules.

Any dispute shall be brought exclusively in the state or federal courts of Travis County, Texas, and you consent to jurisdiction in those courts.

11. Changes to This Agreement

We reserve the right to update or modify this Agreement at any time. Updates will be posted to this page with a revised effective date. Continued use of our Services constitutes acceptance of the revised terms.

12. Contact Us

For questions about these Terms and Privacy Policy, or to exercise your data rights, contact us at: